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Expand the titles below to see the common causes for issues:

 Profile is not possible to run due to missing attribute

Attribute is not present in flat product catalogue. You need to do following:

  1. navigate to Catalog →Attributes and in attribute detail setup the option Use in product listing = true
  2. navigate to System → Index Management and reindex Product Flat Data; in some cases you need to make the reindex twice
  3. refresh cache, logout and login again

Futher information you may find in Attributes Mapping.

 Feed and taxonomy update doesn´t work

In some cases we have registred problems when client tries Update feed list or Update feed taxonomies, although the License key is valid. If this is also your case, you can try following:

 Missing attribute nsc_taxonomy_*

Attributes nsc_taxonomy_* are not present in flat category catalogue. You need to do following:

  1. navigate to System → Index Management and reindex Category Flat Data; in some cases you need to make the reindex twice
  2. refresh cache, logout and login again

Futher information you may find in Taxonomies Setup.

 Unexpected T_CATCH error

PHP Parse error: syntax error, unexpected T_CATCH in /app/code/community/Nostress/Nscexport/controllers/Adminhtml/ScheduleController.php on line 1

  • This is know error fixed in release 6.0.0.1. Please update to this module version on newer.
 Blank screen in category detail

Blank screen may occur in Category detail or after clicking on Reload taxonomy button. Solution for this problem is to increase Memory Limit in your php.ini or .htaccess (256M should be enough). This issue will be solved in upcoming module version.

 Unable to generate an export. Following attributes missing in product flat catalog: image

This is not bug. You need to setup attributes for export correctly. See Attributes Mapping.

 Invalid XML file

If the generated XML file is invalid, please double check your browser cache (try press F5 or Crtl+R several times). This problem usually occurs after Export profile modification and subsequent new generation of XML file. You can also check the file validity directly in file system in folder /media/xmlFeedExport/.

 Feeds specification load failed: Invalid or empty server response.

Feeds specification load failed: Invalid or empty server response.Curl error: SSL certificate problem, verify that the CA cert is OK. Details: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed

  • This is know error in module version 6.0.0.0 and was fixed in version 6.0.0.1.
 Fatal error: Class 'Nostress_Nscexport_Helper_Data' not found in XXX on line 516

Probably you didnt turn off the compilation feature in Magento. You need to run the compilation process again - navigate to System → Tools → Compilation. If you are unable to navigate to this section, uninstall the module first and refresh the cache. Then turn off compilation and install the module again.

 Fatal error: Call to a member function getAttributesSetup() on a non-object in XXX

Fatal error: Call to a member function getAttributesSetup() on a non-object in XXX/app/code/community/Nostress/Nscexport/Model/Profile.php on line 1.

Probably you use Suhosin PHP extension. Following variables must have these values:

  • suhosin.post.max_vars 400

  • suhosin.request.max_vars 400

You can set up these variables in your .htaccess file in your Magento installation dir. If you wish to do so, ask your hosting administrator to set up suhosin.perdir = 'pr' in server configuration.

 Can't load attribute_filter configuration.

See the solution for previous error. This error is also connected with Suhosin.

 Can't load product configuration.

See the solution for previous error. This error is also connected with Suhosin.

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