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Table of Contents

Table of Contents
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Did you know that you may order professional connector installation by our support team? Just place an order of Connector Installation servise!
Notetip
titleConnector or Installation Service?

Note that for Magento (and only for Magento) we have two products - Connector and Service. So first you need to decide if you want to use Connector or Service. Please review the features of both products we have for Magento before you proceed with installation.

 

Following instructions are intended for Connector only!
Tip
titleConnector Installation Servise
Koongo Connector for Magento professional installation service is available under Connector Installation in Koongo Store.

Package Downloading

To download the connector package log in Koongo Store and proceed to My Modules for Download:

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Installation Proceedure

Note
titleTurn off Compiler

Before you start the installation process turn off Magento compiler. To do so, navigate to System → Tools → Compilation and disable compilation. You may turn it on after connector installation.

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If you don't take this step you get probably Fatal error: Class 'Nostress_Nscexport_Helper_Data' not found in XXX on line XXX. 

  • Solution for this error: re-compile Magento files.

Magento Connect Manager

The most convenient way how to install the connector is through Magento Connect Manager.

  1. Log-in to your Magento Connect Manager, running probably on URL http://www.your-magento.com/downloader/.
  2. Upload the downloaded tgz package, as shown on the screenshot below:

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Manual Installation

Unpack the downloaded tgz package localy locally and copy the content to your Magento installation folder using FTP or SSH/SCP client. Ignore

Please ignore the file package.xml in tgz package.

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Post-installation Steps

Cache Refresh

Navigate to System → Cache Management and refresh ALL cache.

Log-out and Log-in

If you don't take this step, you may get 404 Not Found error in Koongo Connector. Is is NOT a bug of connector but known limitation of Magento.

Enable Flat Catalog

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Koongo Connector uses Flat Product and Flat Category data, so please make you sure you have enabled these two settings.

You can enable Flat by clicking on the link in the notice or navigate to Configuration → System → Catalog → Frontend:

  • Use Flat Catalog Category = Yes
  • Use Flat Catalog Product = Yes

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For more information please check - Flat Catalog manual


Info
titleFlat Catalog disabled

If you need to disable the Flat Catalog, you need to reindex data on daily basis. You can set regular reindex via ssh and cron


Reindex Catalog and Category Index

Subsequently, navigate to System → Index Management and reindex Category Flat Data and Product Flat Data index:

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Run Configuration Check

To make you sure all configuration requirements are met run Configuration Check.

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Activation

To activate you Connector licence please follow

Troubleshooting

Common Magento issues related to module installation:

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