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| Did you know that you may order professional connector installation by Koongo support team? Just place an order of Connector Installation servise service! |
General instructions
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Download the latest connector version
You are allowed to download the connector updates released within a valid Support & Updates period associated with your License key. Thus, if your Support & Update period is valid at the moment of release of the connector update , you may proceed immidiately immediately with connector update downloading, as shown in the figure below:
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- My Account in Koongo Store after successful loging in:
Renewal process
However, if your Support & Updates period has expired, you you will see a notice encouraging you to renew your Support & Updates period:
Once you renew your Support & Updates period, you will be allowed to download the given connector update. For details please .
- The most convenient way how to renew your Support & Updates period is to click on one of the links displayed. Since you are already logged-in, you will be automatically redirected directly to Checkout and all information necessary for order placement will be auto-filled. The only thing you need to do is to choose the payment method.
- The renewal process starts automatically immediately upon we receive your payment. You should get an email confirmation that your Support & Updates period has been extended.
- Subsequently you can proceed with connector update downloading or with updating your feed and taxonomy list.
- For details please see /wiki/spaces/koongo/pages/787751.
Download the connector
The latest connector versions you may find find here:
Upgrading the connector
In general
Upgrading process
Basically, you just need to upload the new source code files to your Magento installation folder. We recommend you to follow the same proceedure that you procedure chosen for connector installation.
Specific instructions
Upgrading from version 6.0.0.0
- Just log in My Account section and download the new connector version.
- Follow the General instructions mentioned above.
- In this case, the already created Export profiles will stay intact.
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The new license policy was introduced in connector version 6.0.0.0 in September 2012. For more details navigate please to /wiki/spaces/koongo/pages/787751. However, in the connector versions 6.0.0.0 and 6.0.0.1 was present a serious bugs in License key validation process. This bug was solved in version 6.1.0.0 and higher. |
Upgrading from version 5.x
Version 5.x is quite old and many important changes were introduced to connector since then, including the change in license policy. Thus, we recommend you do the following steps:
- Complete uninstallation
- Order new module version in NoStress Store
- Make a new installation
The latest module version released in this serie was 5.0.0.2 and you should be able to download this version from My Account after login.Connector and Export profiles settings remain intact.
Troubleshooting
Common Magento issues related to module installation: