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- Koongo Connector works correctly only with Flat Catalog enabled. Thus, duble check if you have enabled Flat Catalog Category and Flat Catalog Products. If for the same Website/Store/Store View as you had chosen during the first step of Export profile creation process. If you reached this step, both options are probably disabled in your configuration.
- Reindex Product and Category Flat Index.
- Try to run the Export profile again.
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